Privacy Policy

Last Edited on 2017-4-10

Prudwell Health Inc. (“Prudwell Health” or “we”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of our website, accessible at (“Site”), and our mobile applications (collectively, “Setuphealth App”) as well as use of our proprietary set of services made available through the same (“Setuphealth Services”). This Privacy Policy applies to your access to and use of the Site, the Setuphealth App and the Setuphealth Services, and by choosing to use them, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy.

What information do we collect from the people who use the Site, the Setuphealth App, or Setuphealth Services?

When using the Site, Setuphealth App, or Setuphealth Services, you may be asked to enter your name, email address, mailing address, current location, phone number, medical history and other personal data (“Personal Information”).

We track user behavior throughout Site and Setuphealth App to better understand what our users needs are. Specifically, we track how you use our services. We also collect the following information about your use of our services: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit our website and or use our services; and the referring URL, or the webpage that led you to our Website. We also may collect the following information about your use of our application: geolocation information); language information; device name and model; operating system type, name, and version. This information is used to measure the number of visitors of our site and identify system performance or problem areas. We also use this information to help us improve features of the site and to make the site more useful.

How we use your information

We may use the information we collect from you when you register on our Site or Setuphealth App, sign up for our newsletter, respond to a survey or marketing communication, surf the application or website, or use certain other site features in the following ways:

How we protect visitor information

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. The information you supply is encrypted via Secure Socket Layer (SSL) while ‘on the wire’ and with AES encryption while stored in the database. Nonetheless, you acknowledge that data transmission over the internet could potentially be intercepted by third parties or governments, thus confidentiality cannot be fully guaranteed.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer/device's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Third Party Disclosure

We do not sell, trade, or otherwise transfer Personal Information to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or providing services to you, because those parties agree to keep this information confidential. We may also release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves or others.

We may disclose your personally identifiable information to the following persons or under the following circumstances:

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Privacy Policy Changes

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and in Prudwell Health’s sole discretion. We encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our application or website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome your feedback about these sites.

How does our site handle Do Not Track signals?

Do not Track signals do not affect the behavior of our software. However, Prudwell Health does not share your user data or activity with third party advertisers or marketers.

Data Retention

We will retain the information you provide via our Site or the Setuphealth App for as long as your Account is active or as needed to provide you with the Setuphealth Services. We will also retain and use the information you provide via our Site or Setuphealth App, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you delete your Account, any Personal Information associated with the same is marked for deletion, but will still be retained in our systems pursuant to our data backup and retention policies.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces COPPA, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13 years old. If we discover that a child under 13 has provided us with personal information without his or her legal representative’s consent, we will delete such information from our systems.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To comply with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at

Contacting Us

If there are any questions regarding this privacy policy you may contact us by mail or email using the information below.

Mailing address:

Prudwell Health, Inc.
2120 University Ave.
Berkeley, CA 94704
United States

eMailing address: